FAQs

Q: I have a wet basement, what is contributing to this?
A: Downpipes that run into weeping tile, can be contributing to water in your basement. When they are removed from the ground, they should be extended by a minimum of four feet from the house and foundation.

Q: I have ice damming problems, what is causing this?
A: This may be resulting from: poor attic insulation and ventilation, melting and freezing of water on the roof, lack of roofing membrane, poor sunlight exposure.

Q: I have dangerous ice patches on my patio, what can I do?
A: Leaking eavestrough can create dangerous ice patches in the winter and contribute deteriorating brick and concrete in the summer. You should have an eavestrough specialist come and seal the leak

Q: My eavestrough is separating from my roof, why?
A: Loose nails in the eavestrough can lead to a complete separation of the trough system from the roof. This can lead to damaged eavestrough, soffit and fascia. As well as result in leaks in your homes.

Q: There is a dent in my eavestrough, how could this have happened?
A: Leaning ladders directly onto the eavestrough can cause your eaves to bend or dent.

Q: My downpipes are nailed into the exterior brick wall, is this how it should be?
A: No, downpipes should be secured to the facade of your home with two anchored straps for every ten feet of downpipe.